EURO CLOUD Privacy Policy
Effective Date: August 14, 2023
Last Reviewed: August 14, 2023
1. Introduction
Euro Cloud respects your privacy and is committed to protecting it through our compliance with this policy.
This Privacy Policy describes the types of information we may collect from you or that you may provide
when you visit the websites , https://a-plustech.com/, Euro Cloud platform https://eurocloud.app/
including (all subdomains) and our practices for collecting, using, maintaining, protecting, and disclosing
that information.
This policy applies to information we collect:
● On our Platform;
● In email, text, and other electronic messages between you and our Platform (including our
technical support services);
It does not apply to information collected by:
● Us offline or through any other means, including on any other Platform operated by A PLUS For
INFORMATION TEKNOLOJI or any third-party; or
● Any third party, including through any application or content that may link to or be accessible from
or on the Website or with our products.
Please read this policy carefully to understand our policies and practices regarding your information and
how we will treat it. If you do not agree with our policies and practices, your choice is not to use our
Platform.
By accessing or using this platform, you agree to this Privacy Policy.
This Privacy Policy may change from time to time (see Changes to Our Privacy Policy). Your continued
use of this platform after we make changes is deemed to be acceptance of those changes, so please
check this Privacy Policy periodically for updates.
2. Data Controller, Data Protection Officer, and Representative
A PLUS For INFORMATION TEKNOLOJI is the data controller of your Personal Data.
A PLUS For INFORMATION TEKNOLOJI has appointed a Data Protection Officer and representatives in
the European Union and the United Kingdom in compliance with the General Data Protection Regulation
and the UK-GDPR. A PLUS For INFORMATION TEKNOLOJI, its Data Protection Officer, or its
representative may be contacted in any manner set forth below in the “Contact Information” Section of
this Privacy Policy.
3. Information We Collect About You and How We Collect It
Generally
We collect several types of information from and about users of our Platform, App and Websites,
specifically information:
● By which you may be personally identified, such as name, postal address, e-mail address,
telephone number, usage data and any other identifier by which you may be contacted online or
offline (“Personal Data”);
● That is about you but individually does not identify you, such as Website traffic data, location data
(through IP address), logs, referring/exit pages, date and time of your visit to our websites, error
information, clickstream data, and other communication data and the resources that you access
and use on the Websites;
● About your internet connection, the equipment you use to access our websites and usage details.
We collect this information:
● Directly from you when you provide it to us;
● Automatically as you navigate through the site. Information collected automatically may include
client details, IP addresses, and information collected through cookies, web beacons, and other
tracking technologies.
● From third parties, for example, our client, customer or your employer.
Information You Provide to Us
The information we collect on or through our websites are:
● Information that you provide by filling in forms on our websites. This includes information provided
at the time of registering to use our Platform, posting material, or requesting further services
(such as technical support). We may also ask you for information when you enter when you
report a problem with our Platform;
● Records and copies of your correspondence (including email addresses), if you contact us;
● Your responses to quizzes and surveys that we might ask you to complete for research purposes;
● Details of transactions you carry out through our Platform and of the fulfillment of your orders.
You may be required to provide financial information before placing an order through our
Platform;
● Your search queries on the Platform.
The Personal Data we collect from you is required to enter into a contract with A PLUS For
INFORMATION TEKNOLOJI, to perform under the contract, to provide you with our products and
services, and to provide you with license keys to our products. If you refuse to provide such Personal
Data or withdraw your consent to our processing of Personal Data, then in some cases we may not be
able to enter into the contract or fulfill our obligations to you under it.
You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of
the Websites or transmitted to other users of the Websites or third parties (collectively, “User
Contributions”). If you consent, your User Contributions may include technical support tickets that you
make publicly available to our user community. Your User Contributions are posted on and transmitted to
others at your own risk. Although we limit access to certain pages, please be aware that no security
measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the
Websites with whom you may choose to share your User Contributions. Therefore, we cannot and do not
guarantee that your User Contributions will not be viewed by unauthorized persons.
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Platform, we may use automatic data collection
technologies to collect certain information about your equipment, browsing actions, and patterns,
specifically:
● Details of your visits to our Platform, specifically traffic data, location data (through IP addresses),
logs, referring/exit pages, date and time of your visit to our Platform, error information, clickstream
data, and other communication data and the resources that you access and use on the Platform;
● Information about your computer and internet connection, specifically your IP address, operating
system, and browser type.
The information we collect automatically may include Personal Data or we may maintain it or associate it
with Personal Data we collect in other ways. It helps us to improve our Platform and to deliver a better
and more personalized service by enabling us to:
● Estimate our audience size and usage patterns;
● Store information about your preferences, allowing us to customize our websites according to
your individual interests;
● Prevent or deter software piracy and protect our intellectual property;
● Speed up your searches; and
● Recognize you when you use and return to our Platform.
4. Lawful Basis for Processing Your Personal Data
If you are in the European Union, or the United Kingdom, the processing of your Personal Data is lawful
only if it is permitted under the applicable data protection laws. We have one or more of the following
lawful bases for each of our processing activities (except when an exception applies as described below):
● Consent. By using our Platform, you consent to our collection, use, and sharing of your Personal
Data as described in this privacy policy. If you do not consent to this privacy policy, please do not
use the Platform.
● Legitimate Interests. We will also process your Personal Data as necessary for our legitimate
interests. Our legitimate interests are balanced against your rights and freedoms and we do not
process your Personal Data if your rights and freedoms outweigh our legitimate interests.
Specifically, our legitimate interests are to: facilitate communication between A PLUS For
INFORMATION TEKNOLOJI and you; detect and correct bugs and to improve our Platform,
products, and services; safeguard our IT infrastructure and intellectual property; detect and
prevent fraud and other crime (including misappropriation of intellectual property); promote and
market our business; and develop our product and services.
● To Fulfill Our Obligations to You under our Contract. We process your Personal Data in order
to fulfill our obligations to you pursuant to our contract with you to deliver our goods and services
to you. Specifically, we use your contact information to provide you with the products, license
keys, and support services that you order from us.
● As Required by Law. We may also process your Personal Data when we are required or
permitted to by law; to comply with government inspection, audits, and other valid requests from
government or other public authorities; to respond to legal process such as subpoenas; or as
necessary for us to protect our interests or otherwise pursue our legal rights and remedies (for
instance, when necessary to prevent or detect fraud, attacks against our network, or other
criminal and tortious activities), defend litigation, and manage complaints or claims.
5. Special Categories of Information
A PLUS For INFORMATION TEKNOLOJI does not ask you to provide, and we do not knowingly collect,
any special categories of Personal Data from you, such as Personal Data that reveals your racial or
ethnic origin, political opinions, religious, philosophical beliefs, or trade unions membership, or the
processing of data concerning your health or data concerning your sex life or sexual orientation or history
of criminal convictions.
6. Automated Decision Making
We generally do not use your Personal Data with any automated decision-making processes.
A PLUS For INFORMATION TEKNOLOJI does not use your Personal Data with any automated decision-
making processes.
7. How We Use Your Information
We do not share, sell, or otherwise disclose your Personal Data for purposes other than those outlined in
this Privacy Policy. We disclose your Personal Data to a few third parties, including:
● Our third-party service providers that we use to support our business, such as our payment
processors and hosting providers;
● To a company we merge, acquire, or that buys us, or in the event of change in structure of our
company of any form;
● To comply with our legal obligations;
● To enforce our rights; and with your consent.
We use information that we collect about you or that you provide to us, including any Personal Data:
● To present our Platform and their contents to you;
● To provide you with information, products (including license keys), or services that you request
from us;
● To provide you with information about security advisories regarding the products or services that
you have purchased from us;
● To provide you with notices about your account, including expiration and renewal notices,
invoices, and receipts;
● To carry out our obligations and enforce our rights arising from any contracts entered into
between you and us, including for billing and collection;
● To notify you about changes or updates to our websites or any products or services you have
purchased or that we offer or provide though our websites;
● To allow you to participate in interactive features on our websites;
● When necessary to contact you about processing an order or transaction, to contact you through
phone or SMS messages;
● In any other way we may describe when you provide the information; to fulfill any other purpose
for which you provide it; and for any other purpose with your consent.
8. Data Security
We have implemented measures designed to secure your Personal Data from accidental loss and from
unauthorized access, use, alteration, and disclosure.
The safety and security of your information also depends on you. Where we have given you (or where
you have chosen) a password for access to certain parts of our Platform, you are responsible for keeping
this password confidential. We ask you not to share your password with anyone. We urge you to be
careful about giving out information in public areas of the Platform like message boards. The information
you share in public areas may be viewed by any user of the Platform.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do
our best to protect your Personal Data, we cannot guarantee the security of your Personal Data
transmitted to our websites. Any transmission of Personal Data is at your own risk. We are not
responsible for circumvention of any privacy settings or security measures contained on the Platform.
9.Consent to Processing of Personal Data in the United States
If you are a resident of the European Economic Area (“EEA”), in order to provide our Platform, products,
and services to you, we may send and store your Personal Data outside of the EEA, including to the
United States and Turkey. Accordingly, your Personal Data may be transferred outside the country where
you reside or are located, including to countries that may not or do not provide an adequate level of
protection for your Personal Data.
Your Personal Data is transferred A PLUS For INFORMATION TEKNOLOJI to another country only if it is
required or permitted under applicable data protection law and provided that there are appropriate
safeguards in place to protect your Personal Data. By using our Websites, you represent that you have
read and understood the above and hereby consent to the storage and processing of Personal Data that
you provide directly to us on our Websites. To ensure your Personal Data processed by other recipients
is treated in accordance with this Privacy Policy, A PLUS For INFORMATION TEKNOLOJI uses Data
Processing Agreements between A PLUS For INFORMATION TEKNOLOJI and all other recipients of
your data that include, where applicable, the Standard Contractual Clauses adopted by the European
Commission (the “Standard Contractual Clauses”). The European Commission has determined that the
transfer of Personal Data pursuant to the Standard Contractual Clauses provides for an adequate level of
protection of your Personal Data. Under these Standard Contractual Clauses, you have the same rights
as if your data was not transferred to such a third party.
10. Data Retention Periods
A PLUS For INFORMATION TEKNOLOJI will retain your personal data for the entire time that you keep
your account open. After you close your account and request your information to be deleted, we may
retain your Personal Data:
● For as long as necessary to comply with any legal requirement;
● On our backup and disaster recovery systems in accordance with our backup and disaster
recovery policies and procedures;
● For as long as necessary to protect our legal interests or otherwise pursue our legal rights and
remedies; and
● For data that has been aggregated or otherwise rendered anonymous in such a manner that you
are no longer identifiable, indefinitely.
11.Changes to Our Privacy Policy
This privacy statement may be modified at any time. We have a policy of posting any updates to this page
along with a notice that the Privacy Policy has changed on the website's home page. If we make
significant changes to how we handle user data, we'll let you know by sending an email to the address
listed in your account and posting a notice on the homepage of the Websites. At the top of the website, it
says when this privacy statement was last updated. It is your responsibility to maintain an active and
deliverable email address for us, as well as to regularly check our websites and this privacy statement for
updates.
12. Contact Information
If you have any questions or require assistance, please feel free to reach out to us using the following
contact details:
Email:
info@a-plustech.com
Address:
Incilipinar Mah. Muamer Aksoy Bulvarı, 1 nolu sokak, No: 1 Emir İş Merkezi, Kat: 4, No: 14
Şehitkamil /Gaziantep Turkey
Management:
+90 (506) 500 60 06
Technical Support:
+90 (501) 322 22 06
+90 (501) 322 22 07
+90 (501) 322 22 08
Feel free to integrate this information into your privacy policy for your users' convenience.
